Your defense against bad reviews

Pick your start date See how it works
Kudzu Kitchen

Bad reviews cost you tables

A one-star review sits on your page turning diners away every day it goes unanswered. Most owners find out weeks late — or never.

A fast reply changes the story

A prompt, gracious response shows every future reader that you care. It often wins the reviewer back, too.

You run a kitchen, not a dashboard

No portal to log into, no app to learn. Everything happens in the inbox you already check.

How it works

  1. 01

    We watch your reviews

    Kudzu monitors your review pages continuously, so nothing slips by between lunch and close.

  2. 02

    Bad review → your inbox

    The moment a negative review appears, we email it to you with the full text and a link to the source.

  3. 03

    Reply — or let us

    Hit reply and write your response directly in the email. Or turn on auto-reply and Kudzu posts your templated response for you.

What owners say

A one-star review landed on a Friday night. Kudzu had it in my inbox before we finished service, and my reply was up before we closed.

Maya R. — The Copper Kettle, Vancouver

I used to find bad reviews weeks late, usually from a regular telling me. Now nothing sits unanswered — ever.

Dario M. — Trattoria Dario, Burnaby

Replying from my email is the whole trick. No portal, no password I forgot. I answer a review like I answer a text.

Jess T. — Salt & Cedar, Victoria

The auto-reply saved us during our renovation month. Every review got a gracious response while I was buried in drywall.

Sam K. — Han Kitchen, Richmond

One angry reviewer came back and changed it to four stars after my reply. That reply happened because Kudzu got it in front of me fast.

Priya S. — Masala House, Surrey

I run two locations and check one inbox. That's the entire system now, and it works.

Colin B. — The Morning Fork, Kelowna

Future diners read the responses, not just the reviews. Ours finally look like someone cares — because someone does.

Elena V. — Cafe Vera, North Vancouver

Pricing

One plan. Everything included. Cancel anytime.

Monthly

$68/mo

  • Continuous review monitoring
  • Bad-review email alerts
  • Reply-by-email responses
  • Auto-reply templates
Save 45%

Annual

$37/mo

billed annually

  • Everything in monthly
  • Locked-in rate for a year
  • Priority onboarding

Pick your start date

We onboard a limited number of kitchens each week so every setup gets real attention. Choose the week you'd like to start.

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Select a date to see availability.